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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Twin Videos

May 2, 2025

5  out of  5
rating by Twin Videos
"Awesome customer service. Each rep is sweet and helpful!"
We responded:
"Thank you so much!"
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Hannah Scharfenberg

April 28, 2025

5  out of  5
rating by Hannah Scharfenberg
"Elizabeth is the only agent I really deal with at the St. Charles Office. She is very personable, helpful and knowledgeable. I appreciate that, if she doesn't know something, she will let you know that she needs to look into it and actually calls you back. It's nice to end a call with a complete understanding of your question answered. Thank you so much!!!"
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John Diep

April 25, 2025

5  out of  5
rating by John Diep
"Excellent customer service. Thanks Meggie for a quick respond and help walk me through step by step. Will recommend you to family and friends. Thanks again Meggie."
We responded:
"Thank you, John! We appreciate you!"
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Brooke Ohlms

April 25, 2025

5  out of  5
rating by Brooke Ohlms
"I had the pleasure of working with Jake! He was so kind and knowledgeable in helping make sure I understand my coverage! I highly recommend working with him if you are in the market!!"
We responded:
"Thank you so much, Brooke! We appreciate you!"
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Dave Lowder

April 24, 2025

5  out of  5
rating by Dave Lowder
"I have been with State Farm for now over at least 38 years. Had a few different agents and all have great. Even though I don't always know the agent, themselves, the people they hire to take care of their customers, is outstanding. They also seem to know when to contact you. I recently purchased a golf cart but had not added it to my policy yet, when Maggie called me to see if I was needing anything. And I said as a matter of fact I do! We started talking like we had been friends for years. Thank you again Maggie for taking care of what I needed."
We responded:
"Thank you, Dave! Pleasure to work with you!"
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Carol Merrihew

April 22, 2025

5  out of  5
rating by Carol Merrihew
"Maggie is the best! Very thorough and professional."
We responded:
"Thank you for the kind words, Carol! We appreciate you!"
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Mike Elder

April 21, 2025

5  out of  5
rating by Mike Elder
"Very friendly, willing and easy to work with. Maggie took the time to help me get not only a better rate but also better service too. No one wants to shop insurance so you might as well at least like talking with the people you get it from! Personal, friendly service... thank you!"
We responded:
"Thank you for the kind words, Mike! Welcome to the State Farm family!"
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Olivia Wiselogel

April 21, 2025

5  out of  5
rating by Olivia Wiselogel
"Paige McDonough was an absolute delight, and I can not recommend working with her enough! She made the process easy, seamless, & simple :) Will definitely be reaching back out the next time I need her guidance!"
We responded:
"Thank you, Olivia! We appreciate you so much!"
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Josie Weir

April 17, 2025

5  out of  5
rating by Josie Weir
"Jake Teater was incredibly helpful when I needed assistance filing a claim. He patiently stayed on the phone with me and went above and beyond by guiding me through the entire process and explaining how it all worked. The entire team at Ben Rister State Farm Agency is dedicated to providing exceptional customer service, and I feel fortunate to have them as my go-to for any assistance I may require. Thank you all so much for your support!"
We responded:
"Thank you so much, Josie! We are so happy to have you!"
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John Brenner

April 17, 2025

5  out of  5
rating by John Brenner
"Always get great service from Mindy and Maggie! Highly recommend this agency."
We responded:
"Thank you, John! We love working with you!"
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Ryan Lair

April 15, 2025

5  out of  5
rating by Ryan Lair
"Super helpful and patient highly recommend. If your a busy person without any doubt best person for your insurance needs"
We responded:
"Thank you, Ryan! We appreciate you!"
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Morgan Whitney

April 10, 2025

5  out of  5
rating by Morgan Whitney
"Melinda has been incredibly kind, a very good listener, and excellent communicator and has really gone above and beyond in my opinion deserves a raise because she is amazing"
We responded:
"Morgan, Thank you so much for your thoughtful feedback! We’re so glad Melinda was able to provide exceptional service and go above and beyond for you. We’ll be sure to pass along your kind words—she’ll be thrilled to hear this! We truly appreciate your support! - Ben"
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Tyrone Harris

April 10, 2025

5  out of  5
rating by Tyrone Harris
"Had a great experience and saved a lot of money Thank you so much for your help"
We responded:
"Thank you, Tyrone! Happy we could assist!"
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Griffin Stiens

April 4, 2025

5  out of  5
rating by Griffin Stiens
"Before switching to State Farm, I did not know my insurance rep and the overall process of coverage and available options was a nuisance. I did not experience this when I received a phone call from Maggie Mikecin. She was energetic, passionate and excited to help me get the coverage I needed - first for my brand new truck and then later my first home. Maggie is truly an exception in the field of sales. She is driven not only by her own goals, but by the prospect of providing a valuable and satisfying service to insureds in the area. I've been told some people like to shop around yearly for the best rates, but I have no intention to let State Farm and Maggie go. I'm treated very well, and feel valued as a customer. Don't just put your trust in State Farm, put your trust in Maggie."
We responded:
"Thank you, Griffin! Happy to have you!"
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Kristin Kipp

April 1, 2025

5  out of  5
rating by Kristin Kipp
"Ben’s team, specifically Maggie, have always been so great! They have a wealth of knowledge and experience, I know that they are always able to answer my questions, even when they are ridiculous questions!"
We responded:
"Thank you, Kristin! We appreciate you!"
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debbie nunn

March 27, 2025

5  out of  5
rating by debbie nunn
"I got a new car and needed to change my insurance coverage. Erin had me fixed up in minutes. New coverage and the paperwork I needed to prove it. I couldn't believe how easy and fast it was. This is a great company."
We responded:
"Thank you for the kind words, Debbie! Thankful for you!"
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Ricardo McDonald

March 19, 2025

5  out of  5
rating by Ricardo McDonald
"My state farm reps are awesome, informative and a pleasure to talk to as well. Please extend a high five and thank you to your staff. Especially Elizabeth."
We responded:
"Thank you, Ricardo!"
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TR Mertens

March 6, 2025

5  out of  5
rating by TR Mertens
"OMG! These folks saved the day for us! We’re moving Mom into a memory care facility and needed renters insurance and documentation. With just a phone call and a few text messages we had everything we needed! Huge kudos to Jake Teater!!"
We responded:
"Thank you! So happy we could assist!"
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Madalyn McKenney

March 4, 2025

5  out of  5
rating by Madalyn McKenney
"I had a lot of questions about a quote and Paige made everything so clear and precise. She broke down everything that would be covered and made the process so much easier. She was great to talk to and made my experience so personable."
We responded:
"Thank you for the kind words! Welcome aboard!"
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Amy Good

March 4, 2025

5  out of  5
rating by Amy Good
"Excellent, courteous service. Account transfer in under 5. Thank you so much Maggie!"
We responded:
"Thank you, Amy! Appreciate you!"
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Ronnie Conner

March 1, 2025

5  out of  5
rating by Ronnie Conner
"If you do not have State Farm as your insurance company you should they are very dependable and reliable and trustworthy just a great insurance company so get State Farm today oh and make sure you talk to Maggie Mikecin she will hook you up."
We responded:
"Thank you so much Ronnie!"
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Summer L

February 27, 2025

5  out of  5
rating by Summer L
"Maggie is always so friendly and so helpful!"
We responded:
"Thank you, Summer! So happy we could assist!"
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Jerry Parsons

January 31, 2025

5  out of  5
rating by Jerry Parsons
"She was very help , she contacted me a year ago , told her to back with me in a year. , never thought I’d hear back from her, not only did she call me back , she saved me over $800.00 on my place through them. , very nice to deal with , Thank you for getting back to me"
We responded:
"Jerry, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Ben"
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Mina Rezaie

January 28, 2025

5  out of  5
rating by Mina Rezaie
"Maggie is wonderful! Friendly, patient, and most importantly, responsive! Any time I reach out to her with a question, I know I'm in good hands to hear back soon. Thanks, Maggie!"
We responded:
"Thank you so much, Mina! Appreciate the kind words!"
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Shawn Flathers

January 18, 2025

5  out of  5
rating by Shawn Flathers
"Maggie is the absolute best!!! We started talking in August and I explained my situation to her and she checked in until January to make sure everything was good with me and when I was ready!!! She helped me every step of the way and I appreciate all that she has done to help me!!! Thanks again Maggie."
We responded:
"Thank you, Shawn! So happy to have you!"