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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Joe Austin

October 19, 2026

5 out of 5 rating by Joe Austin
"Brittany has been the best so far. Also willing to help anytime and always listens! I use to hate SF but the past couple years ive been with them it has been a very positive experience."
We responded:
"Thank you for the feedback, Joe! We are always here to assist!"
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Angela

October 17, 2026

5 out of 5 rating by Angela
"This State Farm office has taken exceptional care of me for years!! I tend to be a little “scattered” often needing assistance on silly things while also handling some major issues (not on their end, on my end). They’re very friendly, consistently and very understanding when it comes to my busy life and my need for help paying with multiple accounts I tend to shuffle between paying my bill. I never feel judged or under-appreciated. I truly feel like their mission is to serve my needs as a client, and they do so with a smile. Even though we’re on the phone, I know they’re smiling, as they’re always laughing along with me while I’m sorting through my mess hanging on for dear life. Lol “Thank you, Paige, with State Farm!” ;) and the rest of the office you work with (sry, I can’t remember everyone’s name)."
We responded:
"Thank you so much for the kind words, Angela! You are such a treat to work with - we appreciate you so much! "
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Ethan Grant

October 16, 2026

5 out of 5 rating by Ethan Grant
"I absolutely love my insurance agents. They make paying the bill, calling a tow, or making a claim extremely easy. Brittany at the office is always available for any and all questions. She makes the process as easy as can be. I highly recommend Ben Rister - State Farm Insurance!!!!!!"
We responded:
"Thank you, Ethan! We love working with you! "
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Todd Hammes

October 15, 2026

5 out of 5 rating by Todd Hammes
"Ben and his staff are always so professional and kind. They always helped right away and make me feel like they are my friends."
We responded:
"Thank you for the kind words, Todd! We appreciate your business! "
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Frank Mo ntgomery

October 14, 2026

5 out of 5 rating by Frank Mo ntgomery
"I appreciate the quick response I get for information on my homeowners insurance policy and vehicle ID cards from Ben Rister's State Farm Office in St. Charles, MO. The staff is always courteous and pleasant when I call them."
We responded:
"Thank you for the review, Frank! We are always here to help! "
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Nathan Dennigmann

October 7, 2026

5 out of 5 rating by Nathan Dennigmann
"The team is very helpful. Emileigh is amazing she was able to answer all of my questions, and she helped me set up auto and renters insurance!"
We responded:
"Thank you so much, Nathan! We appreciate the kind words!"
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Itala Martinez

October 7, 2026

5 out of 5 rating by Itala Martinez
"LOVE this office they are all extremely helpful and Emileigh got me all set up quick and easy."
We responded:
"Thank you, Itala! So happy to hear we were able to assist!"
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Dan Harris

September 28, 2026

5 out of 5 rating by Dan Harris
"Brittany is very kind and professional and makes everything easier than I thought it would be."
We responded:
"We appreciate you, Dan! Thank you for your business! "
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Alisha Shannon

September 4, 2026

5 out of 5 rating by Alisha Shannon
"Paige is AMAZING. She is very knowledgeable and personable. She checks in with us and always remembers the little details that make me feel like more than just a policy holder but a valued customer. She takes her time to explain when I have questions and our conversations always end with me smiling. I use to dread contacting insurance and being contacted by them. But with Paige I am always happy to pick up the phone."
We responded:
"Alisha this is so great to see! I appreciate your feedback, and I am so happy we have been able to help. You are valued and appreciated - reach out if we can help in any way!"
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Helen Nguyen

August 27, 2026

5 out of 5 rating by Helen Nguyen
"I bought home insurance with State Farm. They were very helpful with the paperwork and even did my part when I couldn't. There were a few incidents and they were constantly in touch and showed concern to help me resolve them. They were very polite and clear. Brittany was incredibly supportive. Thank you."
We responded:
"We appreciate you so much, Helen! So happy we were able to assist! "
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Chris Morton

August 25, 2026

5 out of 5 rating by Chris Morton
"I would highly recommend going here for all your insurance needs. This office is extremely helpful, caring, and they made me feel like family. Also had the best rates I could get. However I would pay more for their services."
We responded:
"Thank you for the kind words, Chris! We love working with you! "
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Jennifer Holt

August 13, 2026

5 out of 5 rating by Jennifer Holt
"AMAZING CUSTOMER SERVICE! Brittney is on top of anything I need. I am literally at the DMV and I needed paperwork and she got it to me immediately."
We responded:
"We appreciate the feedback, Jennifer! We are always here to help! "
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Dan Vonderheide

August 12, 2026

5 out of 5 rating by Dan Vonderheide
"I had a great experience with State Farm. Victoria was very proactive and led me to great coverage. She did a marvelous job explaining which each coverage meant and I appreciate her help."
We responded:
"We appreciate you, Dan! Thank you so much for the kind words. "
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Devon Bledsoe

August 12, 2026

5 out of 5 rating by Devon Bledsoe
"So far im very satisfied with my switch from Progressive. Im saving a solid amount from what I was paying and now have all the added insurance coverage I've needed for my family and business to this point. Victoria has been amazing help and guidance thus far and I look forward to much more business working with her as life moves along and things change. Greatly appreciate everything and am very happy with the time and money spent and knowledge gained. Thank you and highly recommend."
We responded:
"Welcome aboard! Thank you so much for trusting us with your insurance needs. We appreciate you so much! "
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Mike Stephens

August 11, 2026

5 out of 5 rating by Mike Stephens
"I had Maggie help me out adding business insurance to my policy and she made everything super easy, fast and understanding. Experience was smooth over all as usual"
We responded:
"Thank you so much, Mike! We appreciate your continued business!"
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Baussey Albritton

August 11, 2026

5 out of 5 rating by Baussey Albritton
"Victoria is very professional very helpful she has compassion and respect for her customers I truly appreciate everything she done to help me with getting State farm insurance she's definitely a top 10 for State farm"
We responded:
"Thank you for the kind words! We appreciate you so much!"
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arnaud kokou

July 9, 2026

5 out of 5 rating by arnaud kokou
"I am with this company for 7years. It is a good company. I encourage to try it"
We responded:
"Thank you so much, Arnaud! We appreciate you! "
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Alyssa Sciaroni

June 26, 2026

5 out of 5 rating by Alyssa Sciaroni
"Great experience with Ben Rister State Farm! Brittany helped me update my policy and made the process quick and easy. Paige also did a great job getting everything started. I highly recommend them!"
We responded:
"Thank you so much, Alyssa! So happy to have you!"
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Coach King

June 24, 2026

5 out of 5 rating by Coach King
"I appreciate Maggie for her efforts and patience through this process! Thank you for everything #1L"
We responded:
"Thank you for the kind words! So happy we could help!"
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Bryan McVey

June 24, 2026

5 out of 5 rating by Bryan McVey
"Wonderful people to work with!"
We responded:
"Thank you so much, Bryan!"
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Gage Fuller

May 29, 2026

5 out of 5 rating by Gage Fuller
"Paige was an absolutely amazing girl she was quick with response and a very understanding girl and very nice and lovely girl"
We responded:
"We appreciate you, Gage! Thanks so much!"
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daniel scharfenberg jr

May 28, 2026

5 out of 5 rating by daniel scharfenberg jr
"Wonderful people to work with."
We responded:
"Thank you, sir! We appreciate you so much! "
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Donna Eisenbath

May 19, 2026

5 out of 5 rating by Donna Eisenbath
"Ben and staff are very kind, welcoming and super helpful. He's not pushy at all - just presented options - which we appreciated."
We responded:
"Thank you so much, Donna! I appreciate your business so much. Been great working with you!"
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Daniel Lukachick

May 1, 2026

5 out of 5 rating by Daniel Lukachick
"Paige was able to help with all my questions and get me a more affordable rate."
We responded:
"Thank you for the review, Daniel! So happy we could assist!"
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Larry Hartwig

April 29, 2026

5 out of 5 rating by Larry Hartwig
"Spoke with representative Maggie about switching over to State Farm. She was super helpful and friendly with tons of information. There was no pressure and the interaction felt genuine. I would definitely recommend reaching out for any insurance needs."
We responded:
"Thank you for the kind words, Larry! We appreciate you so much!"